+639565869702 info@qualityleadsbpo.com

About US

CALL CENTER FOR HIRE IN PHILIPPINES

We are a cost-effective call center outsourcing solutions company in the Philippines. We offer a free 3-day trial. What makes us stand out from other companies is how dedicated we are to providing services and our attention to detail as we work. All our employees work in the office, which means productivity and efficiency are maximized on your behalf..

We help you cut costs and grow profits by helping you build a team of high-quality, professional, and productive call center agents in the Philippines.

Our Approach to Digital Marketing is Centered Around Learning & Growing With Your Users

 

As a fast-growing call center company, we believe that properly taking care of your customers and providing answers to their inquiries will make you grow. When you grow, we also grow, and that is a win-win for both of us.

We prioritize supporting start-ups and small businesses, believing in the journey from humble beginnings to significant growth. Our experienced team excels in sales, customer support, technical assistance, virtual support, and data entry services.

Rest assured, we tailor our services to fit your budget, allowing you to focus on your business’s expansion while we handle the essential tasks. Whether you require one or two team members, we’ve got you covered. Our commitment extends beyond the ordinary, ensuring your peace of mind as your business flourishes.
To conclude, you, as our client and our team, have to work in coordination to make a project a success. We will help you focus on managing your business, and we will take care of your customers or project deliverables.
We will guarantee that every protocol/guideline/instructions are followed about your project to avoid errors. We also assure you that you are well-informed with real-time updates and communication daily about what is happening.
We might be a mid-size call center company, but we can handle any projects, thus the saying SKY IS THE LIMIT WITH US. Talk to our CEO directly for whatever you need.
When you grow, we also grow. Thus, if ever you are a client of ours, we will take care of you and as our slogan says – WE GOT YOU!

Our Awesome Team

Russ "Grey" Acedillo

Russ "Grey" Acedillo

Founder & CEO

I have been leading this company for 5 years since its registration in the Philippines. I rebuilt the company many times leading to what it is today.

Jece Moan

Jece Moan

Operations Manager

I am the one incharge with the overall operations of the company handling multiple campaigns and team managers of these campaigns.

Chuck Vallejos

Chuck Vallejos

Trainer / Coach

I am the one training/retraining new agents that will be dialing on a specific campaign. I also do coaching for calls that are not following protocols.

Gerzon Moore

Gerzon Moore

Team Leader

I am the one leading all team leaders / agents to make sure we are hitting the goal, analyzing analytics and making sure they are doing it right.

Our Values

One of the reasons why our clients has been working with us is because of the proven core values that make us wanting their forever team.

Quality with Quantity

By doing quality over quantity, we can lead more meaningful, fulfilling, and productive shift on our jobs. Adhering to guidelines, following protocols should be a must!

Transparency

We make it sure that you are getting the necessary report like monthly KPI’s, weekly statistics and daily statistics. We will make sure to send you an “End of the Day Report”. 

Consistency

We make it sure that we are consistent in what we are doing may it be either sales purely customer support or any project deliverables – by being able to submit the project before time, achieving the daily – weekly- monthly KPI’s. Constant updates and communication with you on whats really happening on the ground. 

Work Smart + Hard

In our organization, we alway advise everyone to work hard and smart. That should mean that in whatever project we are doing, utmost due diligence, attaining kpi’s is a must.

What We Do Best

Telemarketing / Outbound

Customer Support

Technical Support

Social Media Management

Web Development

Email Marketing / Support

SEO

Let’s Get Started

Ready To Make a Real Change? Let’s Build this Thing Together!